Review Guidelines
OVERVIEW
We love hearing from you! That’s why we’re inviting you to share your honest feedback about Our Place products.
Product reviews are intended to provide helpful, relevant content to customers, so we ask that your reviews:
You have the option to add a photo or video to your review to help other shoppers reading your review, provided such addition complies with our Photo & Video Guidelines noted below. Please refer to our Review Guidelines below for additional information.
Review Guidelines
Some reviews may get flagged, reviewed, not published to or removed from our websites. Your review may be excluded if it violates these Review Guidelines or our Terms of Service or contains any of the following content:
Photo & Video Guidelines
If submitting an image or video with your review, please also adhere to the following guidelines:
Other
If you wish to share feedback with us directly about ordering, shipping/delivery, product availability or other customer service or inventory issues, please contact us directly at hello@fromourplace.ca so we can quickly help resolve your issue!
We reserve the right (but not the obligation) not to post your review or to withdraw any posted review for any reason, with or without notice, including, but not limited to, for any of the reasons listed above. We may delay posting reviews to allow for our CX team to respond. All reviews that do not violate these Review Guidelines will be posted in the order in which they were received. We will make the determination as to what content is appropriate in our sole good faith discretion.
Privacy and Data Collection
Any review or content submitted via this form may be posted to Our Place or its partners’ websites (e.g., other websites that sell the products you review) or used in Our Place marketing. Our Place and its trusted third parties will use your information to publish and manage your review and for research and analytics. Our Place may use third party service providers to manage and/or moderate customer reviews. We may also contact you about your review. For further information about how we treat your personal data, please see our Privacy Policy.